What We Do Membership Management

Driving Accelerated Membership Growth

We know that your members are the foundation of your organization. Whether your membership is comprised of individuals or organizations, it’s critical to serve each member with the best communications, services, support, and experience. This is difficult to do without the right systems, experience, and support in place. Virtual’s strategic approach to membership management drives both growth and engagement.

We take the time to understand your members to deliver the most strategic, personalized, and results-driven membership experience.

Expert Association Membership Management Services

Virtual’s membership management services are comprehensive, including everything from the strategic development of your membership framework to member recruitment, onboarding, communications, engagement, and retention. We help you to support an unlimited number of members and membership types for your association, professional society, consortia, standards organization, or advocacy group.

Learn More about Virtual’s Membership Management Solutions that can Help Drive Membership Success

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Virtual's Membership Management Services

  • Recruiting new members (prospect identification; targeted potential member solicitation, follow-up, and management)
  • Providing onboarding communications and resources to new members
  • Ensuring compliance with your organization’s legal documents, including bylaws and IPR policy
  • Conducting membership management (secretariat and chapter support; organizing meetings, online events + webinars; maintaining resource libraries and career sites; processing payments and registrations; generating invoices, notices, and receipts; member database management)
  • Retaining members (membership benefits and needs analysis; development of new member resources; renewal and retention campaigns)
  • Providing monthly membership status and activity report.

The Virtual Difference

Our member management solutions combine strategic consulting with advanced technology and management best practices to keep your members continually engaged. We’ve helped countless associations, professional societies, consortia, standards organizations, and advocacy groups to significantly increase membership and improve retention, and we look forward to the opportunity to do the same for your organization.

Learn More about Virtual’s Membership Management Solutions that can Help Drive Membership Success

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  • No matter what challenge we put before them, the Virtual team is always ready, willing, and able to support us.

    Virtual’s deep experience and expertise with standards development organizations has proven very effective in initially helping us setup our member and governance structures, and then providing the ongoing, professional support needed to grow from 25 to over 360 member companies. - Wendy Vittori, Executive Director, Health Product Declaration Collaborative