Announcing Virtual, Inc. “2.0”

We’re Teaming Up To Help Clients Reach New Heights I have some exciting news to share with you about our company. I’m pleased to announce that Virtual has joined forces with two companies: Drohan Management Group (DMG)  of Washington, D.C., and Professional Credential Services (PCS, Inc.)  of Nashville, Tenn., to grow our resource base and
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CXPA Caselet


Challenge

CXPA, a brand-new member association, needed to go from zero to full member service in under a year while delivering on its mission of connecting professionals and promoting best practices.

Solution

Virtual worked with the new Board to create a financial plan, start marketing the first annual event, provide member service, and create a brand identity and web site.

Result

CXPA has become the premier networking and education source for customer experience, with 2,000 members in the first year and a successful first annual conference.


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