Partnerships for success driven by world-class association management.

Virtual BackOffice

Welcome to a new era of operational efficiency and excellence for your association.

Virtual BackOffice™ integrates efficient business services with advanced membership, collaboration and social networking technologies. The result is an affordable back office management solution, optimized for your organization’s mission and membership. We take the time and expense out of key operational functions, including finance and accounting, membership, technology and web services, and human resources.

Virtual BackOffice™ services include:

Finance and Accounting

Managing association finances requires expertise in budget management, cost accounting, e-commerce and merchant accounts, and the ability to partner with CPA firms and comply with federal, state and international tax authority regulations. Virtual BackOffice™ provides the entire suite of accounting and financial management services, including:

  • Budget Development, Management and Reporting
  • Accounts Receivable and Accounts Payable
  • Banking Relationships and Investment Management
  • E-Commerce and Online Merchant Accounts
  • Tax and Audit
  • VAT Management

Membership Management

Your association members rely on you for thought leadership, subject matter expertise, collaboration, networking opportunities and to advance the mission of your organization. Let Virtual BackOffice™ manage critical behind-the-scenes activities required to support your membership base, including:

  • New Member Enrollment, Dues Payment and Renewals
  • New Member Onboarding
  • Member Communications
  • Collaboration and Social Engagement Platforms
  • Help Desk and General Support

Technology Management and Web Services

As the leader of an association you probably never imagined you’d be wearing the hat of a Chief Technology Officer. In the digital age, most of your connections with your board, members and sponsors are electronic. Let Virtual BackOffice™ keep you current on software solutions that provide efficient back office management, member collaboration and social engagement. Virtual BackOffice™ can provide:

  • IT Strategy and Planning
  • Association Management Software Selection, Implementation and Management
  • Desktop and Network Management and Support
  • Website Design and Content Management

Human Resources and Co-Employment Services

Often, the smaller the staff the bigger the challenge managing HR functions and obtaining high-quality, affordable benefits. Virtual  BackOffice™ provides a comprehensive suite of HR services including:

  • Payroll Administration
  • Affordable, High-Quality Healthcare Insurance
  • 401K Program
  • Short and Long-Term Disability Insurance
  • Flexible Spending Accounts
  • Risk Management and Compliance
  • Staff Recruiting and Performance Management
  • And Much More

The Dos and Don'ts of Outsourcing Back-office Services

2013 Association Operations Survey Results

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