What I do at Virtual:
Create change through people, ways of working and the client experience

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Years of experience:
25+ years in leadership, customer strategy, operational know-how and driving results

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Past employment:
C Space, Achieve Forum

Education:
BA, Humanities Dickinson College; MBA, Marketing University of DE

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Favorite client story:

• My best work is when I can build strong relationships with clients and help services teams build empathy, understanding and capability to help clients succeed
• My most famous insight is working with Kraft Foods to discover 100 calories is the threshold for a safe snack.  I enjoyed the foundational research on nutrition and weight loss and helping develop a winning new product launch of 100 Calorie Packs

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Hidden talent:
What I do for fun:  Tennis, knitting, family travel and walking our dogs around the north shore

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