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What I do at Virtual:
Responsible for all operational aspects of the Virtual Nashville office, including supporting growth through process improvement, great customer service and employee development.

Years of experience:
20+

Past employment:
Director Client Services, Quorum Health Resources

Education:

• ‍‍M.B.A. Strayer University
• BS, Merchandising, University of Kentucky
• Lean Six Sigma Black Belt

What I do for fun:
I love running and gardening.

I can’t live without:
God, family and my dogs.

Important life lesson:
Do not worry about the things in the past. Learn and move forward.

Key to success:
Do not be afraid to fail.

Favorite movie, book, food, music/band/song:
Braveheart is my favorite book. William Wallace was fearless.

Favorite Client Story:
Working with the Massachussetts Board of Registration in Nursing to help license thousands of nurses during the COVID health care emergency.